44bb Privacy Policy

Overview

44bb is a trusted online gaming platform serving players across Bangladesh. This Privacy Policy explains how we collect, store, process, and protect personal information when you use our website, register an account, make deposits or withdrawals, and engage with our games including crash games, live casino, slots, and sports betting such as cricket.

By accessing or using 44bb services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. Your continued use of 44bb constitutes your acceptance of the terms described herein.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. When we make material changes, we will revise the 'Last updated' date at the top of this page. We encourage you to review this page regularly to stay informed about how we protect your information.

Information We Collect

To deliver a safe, fair, and enjoyable gaming experience, 44bb collects certain categories of information from you. We limit collection to only what is necessary to operate our platform and meet our obligations.

Account Registration Data

• Full name, username, and date of birth (to verify you are 21 or older)
• Email address and mobile phone number
• Residential address within Bangladesh
• Government-issued ID or national identity card details submitted for KYC verification

Financial & Transaction Data

• Deposit and withdrawal records including amounts and timestamps
• Payment method identifiers (such as bKash mobile number, Nagad wallet reference, or Rocket account) — full payment credentials are never stored
• Bonus, rollover, and wagering requirement history associated with your account

Automatically Collected Technical Data

• Device type, operating system, browser version, and screen resolution to optimise your mobile experience
• IP address, approximate geolocation, session timestamps, pages visited, and in-game activity logs

How We Use Your Information

44bb uses the information collected solely for the purposes listed below. We do not use your data for any undisclosed purpose.

• Account creation, identity verification, and KYC compliance to ensure all players are 21 or older
• Processing deposits via bKash, Nagad, Rocket, Upay, and other supported payment methods, and facilitating withdrawals
• Providing and improving our gaming services — crash games, live casino, sports betting (cricket, football, kabaddi), and slots
• Sending account-related notifications such as transaction confirmations, security alerts, and bonus updates
• Detecting and preventing fraud, money laundering, cheating, and other prohibited activities on the platform
• Responding to your support requests, complaints, or inquiries submitted to our customer service team

Where you have opted in, we may use your contact details to send you promotional offers, bonus announcements, or seasonal campaigns relevant to the Bangladesh gaming calendar — such as Eid specials, BPL cricket promotions, or Pohela Boishakh events. You may withdraw this consent at any time by contacting our support team.

Sharing and Disclosure of Information

44bb does not sell, rent, or trade your personal data. We may share information in limited, defined circumstances described below.

Service Providers

We work with trusted third-party service providers who assist in operating the 44bb platform — including payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Onlyplay), fraud detection services, and customer support tools. These partners are contractually bound to handle your data only as instructed by 44bb and are prohibited from using it for their own marketing purposes.

Legal and Regulatory Requirements

We may disclose your personal information when required by applicable law, court order, or government authority. We will only share the minimum information necessary to comply with such requirements and will endeavour to notify you where legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to a successor entity. We will ensure the receiving entity is bound by privacy obligations no less stringent than those in this Privacy Policy, and we will notify affected users in advance where feasible.

Cookies and Tracking Technologies

44bb uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and understand how users interact with our platform. The types of cookies we use include:

• Essential cookies — required for the site to function properly, such as keeping you logged in and securing your session
• Performance and analytics cookies — anonymous, aggregated data to help us understand which pages and games are most popular
• Preference cookies — remembering your language setting, display preferences, and notification choices across sessions

Most modern mobile browsers allow you to control or disable cookies through your device settings. Note that disabling essential cookies may affect the functionality of the 44bb platform. We do not use cookies to build advertising profiles or track you across third-party websites.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Account and transaction records are retained for a minimum of five (5) years following account closure to comply with applicable financial and regulatory record-keeping obligations common in the Bangladesh fintech and gaming industry.

When your data is no longer required, we take steps to securely delete or anonymise it so that it can no longer be associated with you as an individual. If you request deletion of your account, we will process your request within a reasonable timeframe subject to any mandatory legal retention periods.

Security Measures

44bb takes the security of your personal information seriously. We have implemented industry-standard technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, access controls limiting data visibility to authorised staff on a need-to-know basis, and regular security reviews of our platform infrastructure.

While we strive to protect your personal data, no method of internet transmission or electronic storage is 100% secure. Should a data breach occur that poses a risk to your rights and interests, we will notify affected users promptly in accordance with our obligations. You can also help protect your account by keeping your login credentials confidential and logging out when using shared devices.

Your Rights Over Your Data

As a 44bb user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at the email address provided at the bottom of this page.

• Right of access — you may request a copy of all personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete personal data
• Right to erasure — you may request deletion of your personal data, subject to legal retention requirements
• Right to object — you may object to certain uses of your data, including direct marketing communications
• Right to data portability — you may request that we transfer a structured copy of your data to another service where technically feasible

We will respond to all rights requests within 30 days. In cases of complexity or high volume, we may extend this period by a further 30 days and will inform you accordingly. There is no fee for exercising your rights unless a request is manifestly unfounded or excessive.

Third-Party Links

The 44bb platform may contain references or links to third-party services such as payment providers (bKash, Nagad, Rocket) or game providers (Pragmatic Play, Evolution Gaming, Spribe). Once you leave the 44bb platform and navigate to a third-party site, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any third-party services you interact with. 44bb is not responsible for the privacy practices of external websites or services.

Age Restriction and Child Safety

44bb is a real-money online gaming platform strictly intended for adults. We do not knowingly collect personal data from individuals under the age of 21. As part of our registration and KYC process, all users are required to confirm their date of birth and submit identity verification confirming they are 21 years of age or older before accessing any real-money features.

Changes to This Privacy Policy

44bb reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy to this page. The 'Last updated' date at the top of this document will reflect when the most recent changes were made. Material changes — such as new types of data collection, new third-party sharing arrangements, or significant changes to how we use your data — will be communicated to registered users via email or in-platform notification where practicable.

Your continued use of the 44bb platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and may request deletion of your account by contacting our support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to our support team. We are committed to resolving all privacy-related inquiries promptly and transparently.

Email: [email protected] (plain text only — not a clickable link). Our support team operates 24/7 Bangladesh Standard Time (BST, UTC+6).